Salon DiMarco: Hair Today, Spa Tomorrow!

Salon DiMarco: Hair Today, Spa Tomorrow!

This was my first time here after being haircut free for over a year. After 20 years in the Air Force, long hair is not something I am used to.

Corrina ("Carina" means "pretty" in Italian) was very nice and she did a great job with what she had to work with ... my hair. She washed my hair, cut it, and blew it dry, spending about 30 minutes overall ($25 + tip).

The salon is in an old building downtown, occupying a large space two stores wide, with 12 foot ceilings and an old decorative copper ceiling (which could use a paint job by the way). 

Greeted as I walked in, my only complaint being that the nice pair of older ladies were offered tea by the receptionist while I was merely instructed to "have a seat". 

Overall, a nice experience and fair value, I will return, maybe getting a tea next time?

CombatCritic Gives Salon DiCarlo 7 Bombs Out of 10 ... BOMBS ARE GOOD!

Key Words: Salon DiMarco, salon, dimarco, di, marco, hair, cut, haircut, beauty, spa, color, massage, Lawrence, Kansas, 66044, CombatCritic, TravelValue, travel, value

A Smokin' Hot Yelp Check-in Offer ... 25% OFF ... WOO HOO!

An unassuming location in a strip mall on the east side of Iowa Street, Smoker's Depot is not large, but the walls and shelves are literally overflowing with products.

Steve was extremely knowledgable and helpful regarding the vast array of smoking products available. They offer a large selection of tobacco products, pipes, hookahs, and vaporizers, and prices are fairly reasonable.

When I produced a Yelp Check-In Offer good for a 25% discount, Steve was unsure how to apply it to my order, but he quickly figured it out, saving me $30 on my purchase ... HOOAH!

CombatCritic Gives Smoker's Depot 8 Bombs Out Of 10

Key Words: Smoker's Depot, smoker's, depot, smoke, smoking, cigarette, cigar, pipe, vape, vaporizer, hookah, tobacco, Iowa, street, Lawrence, Kansas, CombatCritic, TravelValue, travel, value

Finally ... A Full Service, Full Size Sporting Goods Store In Lawrence ... WOO-HOO!

Finally ... Lawrence needed a full service, full size sporting goods store! 

I went to three different "sporting goods" stores on Massachusetts Street (downtown) a couple months back to buy a simple yoga mat, but two did not have them and the other (a yoga studio) was closed in the middle of the day. I realize this is not the BIG CITY, but for a city of close to 100,000, you should be able to buy a yoga mat anytime you want. Now you can!

The store is new, clean, well laid-out (same as other Dick's), and the staff friendly and helpful even though I found that being newly open, they did not have the knowledge of a well seasoned staff. They made up for what they did not know with vast enthusiasm and my questions were eventually answered to my satisfaction. Growing pains!

I would have thought that there would be more ON SALE being the GRAND OPENING and all, but prices were high (mostly suggested retail), hence the missing three bombs. I did find a nice Columbia waterproof jacket for $60 (regular $90) and it came in handy during the monsoon rains at yesterday's Cottonwood Classic Gold Tournament at Alvamar Country Club. My shorts were soaked, but my core was dry as a bone after over four hours in a downpour ... HOOAH!

The store was packed having been open just a few days, so I think Lawrencian's feel pretty much the same way I do. The line was extremely long, probably 75 people in front of me, but I made it to the register in 15 minutes. Not bad. Do not forget to sign up for their loyalty card and get an EXTRA 10% DISCOUNT at the register, a particularly good idea if you are making a large purchase.

CombatCritic Gives Dick's Sporting Goods (Lawrence, Kansas) 7 Bombs Out of 10 ... BOMBS ARE GOOD!

Key Words: Dick's Sporting Goods, Dick's, Sporting, goods, sporting goods, Lawrence, Kansas, golf, baseball, hunting, guns, bikes, bike, bicycle, tennis, running, shoes, CombatCritic, TravelValue, 66047

JC Penney Is Better Than Kohl's, But Not By Much!

Kohl's refused to work with me after THE ONLY LATE PAYMENT IN 25+ YEARS partially as a result of their failure to send a bill or late notice, so we started shopping at JC Penney after a many year absence. It seemed like they were offering great prices between 2012 and 2013 in Kansas City, Missouri, but recently the "value" seems to have disappeared, at least here in Lawrence, Kansas.

The store here in Lawrence is dead as a ghost, so it is only a matter of time before this one-time giant goes belly-up like so many other retailers these days. Too bad because I do not buy clothes or shoes online because sizes vary so much and inevitably they do not fit once they arrive. 

Make sure you read the fine print on their coupons. It says 25% off on shoes, but in the fine print it says "athletic shoes excluded" ... I didn't have my glasses with me and made the trip across town for some much needed tennis shoes. What a waste of my time and gas!!!

CombatCritic Gives JC Penney (Lawrence, KS) A Lackluster 4 Out OF 10 Bombs ... BOMBS ARE GOOD!

Key Words: JC Penney, JC, Penney, JC Penneys, Pennys, Penny's, department store, department, store, clothes, clothing, shoes, purses, shop, shopping, Lawrence, Kansas, CombatCritic, TravelValue

Genesis Health Clubs (Lawrence, Kansas - North/South) DID NOT DO THE RIGHT THING

I joined Genesis after a miserable, humiliating experience at The Summit, which is just a couple blocks from our home in Old East Lawrence, yet eons away in terms of values and how they treat their customers. I was hoping Genesis would be focused more on compassion, integrity, dignity, and respect, but I am starting to have my doubts.

I was lured into signing a one-year contract, an obsolete practice in the fitness industry for decades, by a young salesman who told me that my "wife can join for just $10 extra per month". Considering that my monthly payment is close to $50 per month, that information sealed the deal and I joined that day.

When I finally talked my wife into joining after years of begging, we went to sign her up ONLY TO BE TOLD BY LISA THAT IT NOW WOULD COST $20 per month ... NOT the $10 I was quoted before enrollment. Lisa, the young, female manager, did not offer to honor the price we were originally quoted, but instead offered a two-week trial membership available to the public at-large. 

I informed Lisa about the poor public perception of Genesis's practices, particularly on Yelp where I am an Elite '14 member, but she did not seem in the least bit concerned, a potentially fatal flaw for a business in a college town like Lawrence where students use Yelp (and other social media apps), making or breaking most small, local businesses.

I am considering canceling my membership due to false advertising and breach of (oral) contract, but will wait to see if my wife wants to join and if GENESIS HAS THE INTEGRITY to honor the price quoted prior to enrollment.

GENERAL COMMENTS: 

1) Even though $50 per month is the most expensive gym membership in Lawrence by far, Genesis offers fair value due to the fact that the other fitness centers in town do not compare in terms of facilities, equipment, amenities, and classes offered. The equipment, while somewhat dated and dirty, is sufficient in number to accommodate patrons without having to wait and the classes (yoga, spin, Pilates, cross fit) offered are abundant and varied enough to fit anybody's schedule.

2) With only one drinking fountain at the Lawrence - South facility, with a prostate problem at that, BRING YOUR OWN WATER ... filling your bottle in the bathroom with the smell of poop lingering in the air is disgusting! A couple of Culligan water dispensers in one of the back exercise rooms would cost $100 a month at most, increasing sanitation and hydration for customers.

3) The men's locker layout in the Lawrence - South location is sub-optimal in that there are only two benches and they are situated by the entrance so that traffic to the shower and toilets must pass between the benches and lockers, a logistical nightmare for the few people lucky enough to have a seat and one of the sparse number of lockers available.

4) The Lawrence - South facility has only two showers and no sauna, steam room, or whirlpool, so exercise is all you are going to get there. The North facility has all three, but the steam room is never hot enough, the sauna is broken more times than not, and the whirlpool, beside being a little too hot, is so chlorinated that it burns the eyes and lungs.

Beside the concerns addressed above, I was pleased with my membership even though both facilities are somewhat dirty, until I found out I was lied to during the registration process. As a retired military officer, honor and integrity are paramount in my life and I do not frequent businesses which fail to practice those core values. We will see if Genesis holds the same values and whether or not they choose to DO THE RIGHT THING, honoring the price I was quoted prior to enrollment. 

UPDATE  - April, 2 2014:

Sad ... not for me, but for the shortsighted owner of Genesis- Lawrence. Not only will Lawrence South Manager Lisa NOT HONOR THE PRICE I was quoted before signing-up, she had the nerve to insinuate that I, a retired military officer, Veteran, and customer, was trying to game the system! Extremely be ad decision on her part. 

I will pay the additional $10 per month over what I was quoted before signing the contract because $10 is not going to break the bank and I do not want to go through the hassle of suing Genesis for Breach of Contract. Genesis, on the other hand, now has a very unhappy customer, one who has provided them with FREE AND MOSTLY POSITIVE check-ins, tips, and reviews up until now. As I told Lisa, I cannot in good conscience continue to support a business that neither treats customers with dignity and respect NOR DOES THE RIGHT THING ... IT IS CALLED INTEGRITY FOLKS!

CombatCritic Gives Genesis Health Clubs (Lawrence, Kansas) 2 OUT OF 10 BOMBS (based on the lack of truthfulness prior to enrollment and poor customer service) AND THAT IS GENEROUS ... BOMBS ARE GOOD!

Key Words: Genesis Health Club, health, club, Fitness, Genesis, gym, center, exercise, workout, yoga, integrity, honor, truth, lies, membership, CombatCritic, TravelValue

U.R.U. Has A Little Bit Of Everything ... For Everyone

A very nice antique and collectible shop on Mass Street between 11th and 12th Streets in downtown Lawrence.

As an avid collector and American and English auction veteran, I know quality and value when I see them. U.R.U. has a plethora of items, from vintage books and comics to Murano glass and antique furniture at reasonable prices.

Service with a big smile and convenient hours make browsing or shopping a delight. I will be back regularly as inventory is turned frequently. Grab a $2 taco at Fuzzy's next door or take a walk in South Park just across the street while you are in the neighborhood.

CombatCritic Gives U.R.U. 9 Bombs Out of 10 ... BOMBS ARE GOOD!

Key Words: U.R.U., URU, home, decor, antique, collectible, furniture, knickknacks, jewelry, vintage, clothing, glass, porcelain, CombatCritic, TravelValue, Lawrence, Kansas, 66044

THE MERC ... Not My Cup of Chamomile

The Merc is a place in Lawrence WHERE YOU MUST BE SEEN, but as you have probably figured out by now, I could really care less what other people think of me. 

I have been to THE MERC exactly twice and have not been impressed. Not sure what all the hype is about other than the fact that they are the only game in town ... OH, HOW I MISS WHOLE FOODS! I guess if you are a hippy, yuppy, Bohemian. or metrosexual and care what other people think, liking THE MERC is a prerequisite.

Whatever you do, do not buy their Oil of Oregano!!! You can buy 1 ounce of "pure" Oil of Oregano online for $25, but THE MERC sells it DILUTED WITH OLIVE OIL FOR $25-$60 an ounce. I knew far more about the product than THEIR EXPERT and after educating her, she blew me off.

I am sure I will get some hate mail for this and again ... I COULD CARE LESS!

CombatCritic Gives THE MERC 4 Out of 10 Bombs Based On Value ... BOMBS ARE GOOD!

Key Words: Chamomile, CombatCritic, community, community mercantile, diluted, dr, Dr Ozzie, Kansas, KS, Lawrence, MERC, mercantile, oil, oil of oregano, oregano, Oz, pure, THE MERC, TravelValue, 

Great Harvest Bread Company: Great Bread, High Prices Equal Moderate Value

Lawrence, Kansas: I had seen Great Harvest while driving up Vermont, but being a regular at Wheatfield's (less than two blocks away), I had not bothered to stop in. My wife and I had to park across the street from Great Harvest during a recent visit to Massachusetts Street for some shopping, so we decided to go in.

As we entered, the aroma of freshly baked bread and pies consumed me as the baker and ovens are directly behind the counter and he was removing piping-hot pie from the oven. Flavors vary by season.

Unlike Wheatfield's, bread is self-service in plastic wrap on shelving next to the counter. There were samples of five different breads and a bowl full of butter next to the register and when I inquired about the offerings, the young lady sliced a piece of multigrain bread as wide and thick as the palm of my hand. The bread was moist and crunchy with chunks of wholegrain throughout, the crust being a bit too soft for my taste, but delicious nonetheless. At nearly $6 a loaf, the bread is more than I have ever paid for a loaf and $1-$2 more than their competitor down the street.

The pies were gorgeous, a plump golden brown, but at $16 a pop, a bit pricey for my taste. Their products are obviously high in quality and flavor, so the only thing limiting my rating to four stars and not five was the prices. The service was excellent, the bread delicious, the prices a bit high ... 

CombatCritic Gives Great Harvest Bread Company 7 Out of 10 Bombs ... BOMBS ARE GOOD!

Key Words: Great Harvest Bread Company, great, harvest, bread, company, Lawrence, Kansas, Vermont, 66044, pie, multigrain, bakery, baker, CombatCritic, combat, critic, TravelValue

Don's Auto Center: An Honest Business In A World Plagued By A Lack Of Integrity

Lawrence, Kansas: I took our 2000 VW Beetle TDI to Don’s Auto Center to see if the "problems" another mechanic (Das Autohaus - see review at http://www.combatcritic.com/2013/12/if-you-want-to-spend-lots-of-money-take.html) told me needed repairing were indeed concerns. On my recent Das Autohaus invoice, the owner had stated that the vehicle needed "new struts" ($400-$600 on RepairPal) and removal of “excess carbon buildup on intake manifold” (which I had done less than two years and 20,000 miles ago at a cost of $700), for a total of $1,100 to $1,300 in repairs.

I had recently taken the vehicle on a 500+ mile trip to Colorado to visit my mother and noticed that the fuel economy was six to seven miles per gallon less than last summer (intake manifold?) and the ride somewhat rough (struts?), so I decided to take the vehicle to Don’s when I returned to see if the Das Autohaus “recommendations” were accurate.

I explained to Mike, the owner of Don’s, what the symptoms were and what I thought could possibly be causing them (based on the Das Autohaus diagnoses – struts and carbon in manifold). Mike called me later that day and told me that he had checked the suspension thoroughly and found “no issues”, no concerns and certainly no need for new struts. He told me the cause of the rough ride was likely caused by the tires being overinflated and simply let some air out of the tires. As for the poor gas mileage and possible carbon buildup on the intake manifold, Mike said that the winter additives in the diesel fuel cause lower gas mileage and because the manifold was cleaned less than 20,000 miles ago, there was no need to have it done again. He told me that the air filter was a bit dirty, so I had him replace it and do an oil change ($30 for an air filter, $50/gallon for synthetic motor oil) for a total of LESS THAN $200 and OVER $1,000 LESS THAN THE DAS AUTOHAUS "NEEDED REPAIRS".

I thanked Mike for his honesty and integrity, values I as a retired military officer hold dear, and will return to have him service our

vehicles from now on. You can come to your own conclusions regarding Das Autohaus. All I know is that by taking our vehicle literally a couple blocks down the street to an honest mechanic, we saved over $1,000. Enough said ... THANKS MIKE!

Key Words: Don's Auto Center, Don's, auto, center, Lawrence, Kansas, 66044, honest, mechanic, integrity, honor, price, fair, manifold, tire, strut, repair, CombatCritic, combat, critic, TravelValue

Terravest Homes - Bait And Switch Cost US $600

Terravest Custom Homes

888 N. 1928th Road

Lecompton, KS 66050

Phone number: (785) 691-6088

Website: terravest.com

Prices: $$$$

Here is my Angie's List review dated October 20, 2013:

Company Name: Terravest Custom Homes 

Category: Remodeling - GeneralServices

Performed: Yes* More Weight is given to a review where work has been completed.

Work Completed Date: October 18, 2013

Last Modified Date: December 09, 2013 

Hire Again: NoApproximate Cost: $600.00 

Description Of Work: We asked for an estimate to build a double garage on our lot.

Angie's List Member (My) Comments: 

"We contacted J. Stewart, the owner of Terravest Custom Homes, LLC, about building a two car garage BEFORE winter. We budgeted $20,000 plus or minus 10 percent for the project, being prepared to pay $18,000 to $22,000 in cash. Mr. Stewart seemed like a nice person when he came to do the estimate, seeming willing to work with us. We told him what our budget was and what exactly we wanted, a simple 24 foot by 24 foot two car garage on a cement slab with a double door, one window, one door, and electricity. We also wanted a quote to install a sidewalk from the garage to the front door. Mr. Stewart told us that he would try to keep costs down and estimated $30 to $40 a square foot for what we wanted, bringing the total to between $17,250 and $23,000 and very close to our budgeted amount. He told us that he could not provide a "final" quote until we had plans drawn up, so he recommended an architect whom we met with the following week.

When Mr. Stewart and the architect came to the house, we went through the process again, spelling out exactly where the garage would go, the size, and other details in order for the architect to draw up the plans to submit to the city. He told me that it would cost $600 to $1000 to complete the work and, trusting Mr. Stewart, we decided to go ahead with the plans in order to finish the garage before winter. That was on September 11th, 2013. The architect said that he should be able to finish the plans in a week.

A month went by with no word from either Stewart or the architect, so I contacted both and asked what the delay was. The architect said that it was taking longer than expected and that he would go to the city to see if there were any restrictions as well as come back to the house to measure the house, lot, and other things necessary to finish the plans. We finally received the plans on October 17th, 36 days after we were promised they would be done in one week. Winter was quickly approaching and we wanted to get the project going ASAP.
With plans in hand, Mr. Stewart scheduled an appointment to come by with his quote on Friday, October 17th, he was about 30 minutes late. As I looked over the quote, I was drawn to the total which was well over $30,000, FAR ABOVE the $30 to $40 a square foot we were quoted ($30,500 divided by 575 square feet comes to over $53 a square foot). I told Mr. Stewart that we could not afford $30,000 and he said "I can suggest some metal building companies", to which we replied "we already have a quote and it is only $6,000 for a metal garage". He quickly left without saying another word or offering to make things right. 

I am disappointed by his behavior, making us wait nearly six weeks then coming in $10,000 (a 50 percent increase over his estimated price) over his original quote, but I am more upset with myself for trusting the man. We now have no garage, winter weather will arrive in a few weeks, and we spent $600 we could not afford to have plans drawn for a garage that may never be built. I should have known better than to trust a human being after what we have been through in the last 5 years, but J. Stewart seemed like a nice man with integrity, so I thought he would do the right thing. He did not, so DO NOT BE FOOLED by his friendly demeanor and empty promises. We paid and are still paying for trusting J. Stewart and Terravest Custom Homes, LLC, so we believe you should proceed very cautiously before hiring him for any project, particularly one with tens of thousands of dollars on the line."

Here is the Angie's List "Company (Terravest) Response":

"I am very sorry that the Angie's List Customer was dissatisfied with my presentation. I had as well hoped the project would have priced out at a lower price as we had hoped but the facts are not stated correctly. Several costs were presented as allowances which the client could opt not to spend. For example, we priced a $350 walk-in door with two small windows in the upper portion of the door to allow light into the garage while maintaining security and a window was added on the side of the building which again we gave the client the ability to deduct theses additional expenses. A standard 6 panel door could be selected for less expense and the window could have been deleted. When it was evident that the price was just to high for the clients we did discuss the metal building because I wanted to help them get some structure that could be affordable for them, I was willing to recommend a competitor just to still help them get a structure done before winter hit. The price they are quoting they got from someone was the metal building only with no foundation. We were asked to provide a concrete foundation, a garage concrete approach to the garage and then we were called back and asked to include 30 feet of sidewalk and an option to run more concrete to the front of the house. The person who is writing the review I have never been introduced to and dont know if I ever even met. There was a woman who showed up at the same time I did to present my presentation that I was thirty minutes late for but I had contacted the client in advance to let them know I was running behind on my schedule. The garage was also bid with other upgrades, a Heritage type 3-D roof versus a 3 tab, electrical wiring and a lighting allowance was added and a insulated garage door with an opener all which could be deducted or down graded. For example the garage door was an insulated door being installed on an un-insulated garage but this was included on the thought that the client would eventually insulate the garage. When we notified the client that we had all the bids together and we were assembling the bid we were also asked to include regrading the drainage on the lot which was also included. The cost of the city building permits were also added to the actual cost of the garage. The architectural drawings were suggested because there was a historical concern mentioned and more importantly it was explained to the client that the client would own the plans and they could therefore use the plan to get alternative bids from other contractors if I was unable to meet their budget expectations. Because the client worked directly with the architect, I was unaware of the delay in getting the drawings and I should have checked on this and did so the minute the client called me with concerns of delays and I did get the proposal to the client within ten days of receiving the blue prints as I had originally promised. When the client called and asked for additional drainage work around the garage, it was also determined that the sewer line for the house ran under the foundation for the garage and additional steps to taken to remedy any this problem as well is the removal of the line of trees along the alleyway and the pad that needed to be built up so that we could correct the rest of the drainage issues for the client. We even included an allowance of $250 for fine grading and seeding of the rear lot after the work was completed. Leaving in the cost of regrading the lot and removal of the trees but removing the additional upgrades the cost would have been at $48 per foot which was still too high for the clients budget and we apologize that we could not meet the expectations of the client but this is why we went through the bidding process to insure the client of what we could do and if the client feels that we have intentionally over priced the project, they own the plans and are free to do the project with another contractor of their choosing and we would be happy to provide any of our bids and estimates to the client or another contractor. We informed the client (a gentleman with a different name than the person submitting the review) before we started the process that it would be extremely hard to meet their budget expectations but we were willing to try if they wanted to have a third party draw the plans to insure that we were bidding apples to apples with anyone else that they choose to have bid the project. We again apologize for any misunderstanding and wish that we would have had the opportunity to involve this person in our discussions about the project and find it very disappointing to have these things written about our company from a person whom we have never met and this is what often happens with third party discussions and it is always good to take notes and ask the contractor to clarify any expectations in writing prior to the start of any project to make sure that everyone's expectations are equal. 

J. Stewart

My Angie'sList Review Addendum (Dated 12/9/2013)

"Very odd, but when I searched Terravest Custom Homes today, my review and grade were nowhere to be found with Terravest receiving an "A" on recent reviews.  I have had this problem with Angie's List before.  Poor reviews are either missing or the service provider lies through their teeth (as is the case again here) and I, the consumer, has little if any recourse to tell the truth.

This account belongs to my wife, Elisa F, "the woman" referred to in the 10/21/13 response, and Mr. Stewart was introduced to her the first time he came to our home and again when he dropped off his ridiculous bid.  Let me just clarify a couple points made by Mr. Stewart in his lengthy, confused, and misleading response (there are so many inaccuracies that I will not attempt to answer them all):

As far as the "grading" and "upgrades" are concerned, Mr. Stewart is lying when he said that they were "added on".  We spoke about the grading ($250), the roof, door, electrical, and roof the first time we met and the second time when the architect came to plan his drawings, so Mr. Stewart's account is intentionally misleading.  The architect can attest to this fact if asked. Even then, we are talking about chump change compared to his overall bid of $30,000. I never called and asked for "additional drainage work", so Mr. Stewart is indeed a liar.  Take that into consideration when deciding whether or not to hire him for a job.

Winter is now here and my wife and I are scraping snow off our cars and freezing our buns off because of Mr. Stewart's incompetence.  Hopefully, Angie's List will DO THE RIGHT THING  and publish my review on Terravest's page so that other consumer's will not waste their valuable time or money.  I am downgrading my review to an "F" because Mr. Stewart is a liar and as a retired AIr Force lieutenant colonel and disabled Veteran, I have ZERO TOLERANCE FOR PEOPLE WITHOUT HONOR AND INTEGRITY ... ZERO!

CombatCritic Gives Terravest Custom Homes 0 Bombs Out Of 10 ... The Lowest of the Low And A Spot On My "WALL OF SHAME" ... More Bombs Are Better!

Title: Terravest Homes - Bait And Switch Cost US $600

Key Words: 66044, Angie's, Angie'sList, CombatCritic, fraud, Institutional, terrorism, Kansas, kansas city, Lawrence, List, Terravest, Terravest Custom Homes, service, Yelp, home, builder, garage, home builder